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Bell-Hops or Bell Boys are a part of the Hotel Staff. Their main duties include cleaning rooms and bringing clean towels to the guests. They also carry with them a Master key which enables them access to almost any place in the Hotel. They are known to have been employed by the Thermal Bath Hotel and Shamal. The Bell-Hops in the Shamal Hotel also carry shoes to the guests rooms and instead of keys, they carry/use a Master Card which can unlock almost all the doors of the Casino.